The big ideas agency

We look at your business as marketing experts, objectively and with fresh eyes. We combine insight, knowledge and creative intelligence to produce big ideas and outstanding marketing communications. We work closely with you, using:

  • Brand management, strategy and implementation 
  • Creative marketing to improve your sales, revenue and profit 
  • Essential relationship building with your key stakeholders 
  • Develop marketing tools and campaign that help you achieve objectives

Find out more below

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Graphic design & marketing


Whether you are looking to re-brand your company, launch a product, design a logo or simply communicate with your customers more effectively, we can help.

We start with an idea; it may be a plan or a visual.  We sketch it out or scamp it up and present it to you.  We look at it again, improve it and perfect it before we deliver it.  You love it.  To get to exactly the right creative idea for you, we need and want you to be a part of the process and we want you to enjoy it, every step of the way. We deliver the following services:

  • Design
  • Branding
  • Marketing
  • Advertising

Public relations


Are you tired of your messages getting lost in transit, or seeing your competitor gaining ground? PR can help to get your messages heard by the right people and gain you a competitive advantage.

We listen to you, devise a strategy and study your target audiences.  We research what they read, what they do and what they watch.  We talk to their main influencers and ensure you have a voice.  We define tactics and messaging to ensure your communications get heard and are top of mind with key media and stakeholders.  We can demonstrate a good return for your investment. We deliver the following services:

  • Raise your profile
  • Create an authoritative voice, thought leadership
  • Enhance brand credibility
  • Events and sponsorship
  • Online PR (ePR)

Digital marketing


The fast-paced evolution of digital communication makes it such an exciting marketing channel to work with. We take the creative marketing message and deliver it direct to the customer using the latest digital tools.  We love to keep abreast of the latest trends and generate great ideas that can help you communicate more creatively.  We deliver the following services:

  • Digital branding 
  • Digital strategy 
  • Content management systems 
  • E-commerce systems 
  • Database development 
  • Website design and build 
  • Accessibility compliance 
  • Online advertising and brochures 
  • Email marketing 
  • Mobile marketing 
  • Hosting services 
  • Web copy writing 
  • Search engine optimisation 
  • PPC campaigns

Our portfolio

They say a picture is worth a thousand words...

Have a peek

I am in no doubt that the success of marketing within my hospital and BMI Healthcare is both a firmly held commitment and enthusiasm for Merchant Creative and makes them my first choice of marketing professionals.

Lynda Frampton,

Director of Marketing

The Princess Margaret Hospital